Hardware and Software Support for the Computer Impaired

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So Just What Can We Do For You?

It might be easier to answer what can't we do for you? Again, with over 20 years experience dealing with personal computers, there's not much we haven't seen. Each section below will give you a little idea of our capabilities.

Web Hosting

Is your business on the web? If not, it should be. You can bet your competition is or will be shortly. Where are you going to host your web site? Do you even know what it means to host a web site? How much space are you going to need? What type of connection? What features of a web host are required? What software do you need to build your web page? How do you upload your web pages to your site? Do you want a unique domain name? There are many questions that we can assist you in answering. We can help.

Web Design

Do you want a professional look to your web site? Like your printed materials your web site represents your company to everybody that views it. Believe it or not, there are general guidelines to web design just like graphics design for printed products. Many people just seem to ignore these and it shows. Your site may be hard to follow, be confusing, hard to find a particular item, look bad, not be complete or one of numerous other reasons for people not visiting. We can help.

Search Engine Submission

Building a well designed web site is not enough. People need to find you and search engines act like a giant index to the World Wide Web. If you're not listed properly or with the correct search engines you might as well not even have a web site. It's like opening the doors of your business and not going out to try and get any business. They're not going to come to you. You have to go get them. We can help.

Software Installation and Support

OK, you just purchased a new software package and you're trying to make sense out of the installation instructions, much less figure out exactly what to do afterwards. We'll be happy to install the software and perform initial training for you. Maybe that could mean setting up your files, interfacing it with another software package, importing data from your previous software, upgrading existing data to the new level or any one of many tasks associated with new software. We can help.

Hardware Installation and Support

After opening the box with your brand new computer inside, you have no idea what goes where. Where does the mouse plug in? You've got DSL and don't know how to get it working with your new computer. Maybe you're just not comfortable performing the installation. We can help.

Hardware Repair and Upgrade

What is that strange smell coming from the computer? Multiple error messages come up when the computer first starts. You turn on the power and nothing happens. There's a very loud noise coming from the computer. What could it be? You're running out of disk space but don't want to have to reload everything. We can help.

New Hardware

Your old computer just won't perform with today's new software. You only need so many coffee breaks during the work day. Today's technology would help considerably. We can build a computer specific to your needs or sit down with you to determine what type of computer you should buy. After all, if you're going to invest your money in a computer, you should get one that fits your needs. We can help.

Networking

Is this your office? Five people sharing the same printer. Save the file to a diskette, run to the computer with a printer and print. Connecting these computers together in a network allows this to happen much more efficiently. Besides printers, data, e-mail and internet connections can also be shared across the network. Maybe you have multiple computers at home and only one is connected to your cable or DSL line. We can install a network and router that will enable all computers to access the internet. These are just a few of the many benefits from networking your office or home. We can help.

Internet Access

Yes the internet can be a very useful tool or just a great toy. How you decide to use your internet connection is up to you. But you need that connection first. How are you going to connect? There are three main types of internet connection and a few others that aren't too well known. DSL, cable and dial-up are the three most common with satellite available in both uni-directional and bi-directional modes. The Trillian Companies will determine which method best fits your needs, budget and lifestyle and assist you in placing your order and installing the necessary hardware and/or software. We can help.

Data Recovery

We have a saying here at The Trillian Companies. "The only people that really need a backup are the people that haven't made one." If you haven't made a backup and you need to recover the data on your hard disk, we can evaluate your circumstance and help you decide whether it's financially feasible to attempt a data recovery. We can help.

Instruction and Training

Generally the simplest programs just don't work like you expect or you're having trouble with a particular feature. Targeted instruction can provide the breakthrough necessary to fully utilize your new or even existing software. We can help.

Second Opinion

Before you send that printer in for repair or spend many thousands of dollars on a network, give us a chance to evaluate your situation. Chances are good that the proposal you received is valid or it's worth fixing that printer, but wouldn't it be worth a second opinion to really determine so. We just recently saved a client over $300 on one printer repair. We can help.

Summary

If you've read this far you've determined that there's a lot that The Trillian Companies can do for you or your company. With over 20 years experience providing computer assistance, we can solve your computer problems and answer your computer questions.

Begin taking full advantage of your computer system(s) today. Call The Trillian Companies and arrange an appointment or click here, leave your contact information and we'll get back with you. Finally for the last time on this page, we can help.

Question:

Should I see my dentist or my oral surgeon about my megabyte.

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